QvonHelp CenterHow to sign in to the till
The cashier picks themselves from the list and enters a 4-digit PIN.
The till opens from your location's link. The easiest way in is from the back office: on the Dashboard, tap the "Open the till" tile.
- 1On the till screen, tap "Sign in".
- 2Pick yourself from the staff list (tiles with names).
- 3Enter your 4-digit PIN. It's checked automatically after the fourth digit.
If the PIN is wrong, the dots turn red and clear. Enter the code again.
Your first PIN sign-in of the day automatically marks the start of your working shift, and you'll see "Shift started". There's no separate "start shift" button.
Why I'm not in the list
The list only shows staff who are allowed to work on the till and are assigned to this location. Ask the owner to check your staff card in Staff and your access role, see Access roles for details.
Where to get a PIN
The owner or an administrator sets PINs in Staff. See How to add a staff member.
More in this section
- How to open a register shift
- How to ring up an order
- Sizes, add-ons and item comments
- Dine in, takeaway, table or delivery
- "Send to kitchen" or "Pay": what's the difference
- How to take payment
- Discounts, tips and service charge
- Guests and bonuses
- How promotions work on the till
- Order queue: statuses and handing over
- How to add items to an existing order
- How to cancel an order
- How to issue a refund
- Stop list: how to take an item off sale
- Cash deposits and withdrawals (cash pickup)
- How to connect a receipt printer
- How to reprint a receipt
- How to close the shift and what's on the Z-report
- How to end your working shift
- Locking the till and switching cashiers
- What happens if the internet goes down
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