Guests and bonuses
How to find a guest by phone, earn and spend bonuses, and repeat a past order.
The bonus program works if the earning percentage in the settings is above zero.
- 1In the payment window, tap "Customer".
- 2Enter the guest's phone number.
- 3If the guest isn't found, the till offers "Guest not found, add a new one?": enter a name and tap "Add".
Spending bonuses
Once the guest is picked, you'll see "Pay with bonuses (up to X)" or "Don't use bonuses". Bonuses can cover no more than the share of the receipt the owner has set.
Earning
Bonuses are earned automatically after payment, based on the amount paid.
"The usual"
This button repeats the guest's last order: handy for regulars.
Bonuses don't apply to an open table bill.
More in this section
- How to sign in to the till
- How to open a register shift
- How to ring up an order
- Sizes, add-ons and item comments
- Dine in, takeaway, table or delivery
- "Send to kitchen" or "Pay": what's the difference
- How to take payment
- Discounts, tips and service charge
- How promotions work on the till
- Order queue: statuses and handing over
- How to add items to an existing order
- How to cancel an order
- How to issue a refund
- Stop list: how to take an item off sale
- Cash deposits and withdrawals (cash pickup)
- How to connect a receipt printer
- How to reprint a receipt
- How to close the shift and what's on the Z-report
- How to end your working shift
- Locking the till and switching cashiers
- What happens if the internet goes down
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