QvonHelp Center

Guests and bonuses

How to find a guest by phone, earn and spend bonuses, and repeat a past order.

The bonus program works if the earning percentage in the settings is above zero.

  1. 1In the payment window, tap "Customer".
  2. 2Enter the guest's phone number.
  3. 3If the guest isn't found, the till offers "Guest not found, add a new one?": enter a name and tap "Add".

Spending bonuses

Once the guest is picked, you'll see "Pay with bonuses (up to X)" or "Don't use bonuses". Bonuses can cover no more than the share of the receipt the owner has set.

Earning

Bonuses are earned automatically after payment, based on the amount paid.

"The usual"

This button repeats the guest's last order: handy for regulars.

Bonuses don't apply to an open table bill.

More in this section

Didn't find the answer?

Write to us and we'll help you sort it out.

Contact support