QvonHelp CenterHow to open a register shift
The till won't take orders without an open shift. A cashier or the owner opens it.
There's one register shift per location: it's opened in the morning and closed in the evening, and all of the day's sales go into it.
- 1Sign in to the till with your PIN.
- 2If the shift isn't open yet, the till shows the "Open shift" window by itself.
- 3In the "Opening float" field, enter how much cash is in the cash drawer at the start of the day.
- 4Tap "Open shift".
If the shift is already open on another device at the same location, the till simply joins it. You don't need to open a second one.
"The shift hasn't been opened yet. Ask a cashier or owner to open it."
Staff without the "Shifts" permission (for example, a barista or a waiter) see this message. A cashier, administrator or the owner has to open the shift. You can tap "Switch cashier" and sign in as someone who has the permission.
More in this section
- How to sign in to the till
- How to ring up an order
- Sizes, add-ons and item comments
- Dine in, takeaway, table or delivery
- "Send to kitchen" or "Pay": what's the difference
- How to take payment
- Discounts, tips and service charge
- Guests and bonuses
- How promotions work on the till
- Order queue: statuses and handing over
- How to add items to an existing order
- How to cancel an order
- How to issue a refund
- Stop list: how to take an item off sale
- Cash deposits and withdrawals (cash pickup)
- How to connect a receipt printer
- How to reprint a receipt
- How to close the shift and what's on the Z-report
- How to end your working shift
- Locking the till and switching cashiers
- What happens if the internet goes down
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