What happens if the internet goes down

Without internet the till keeps working:

• sales and "Send to kitchen" are saved on the device;
• a yellow "Offline · N" badge appears at the top, where N is the number of unsent orders;
• when the connection is back, you'll see "Syncing…" and then "Synced orders: N".

Orders aren't lost or duplicated: each one has its own unique number, and the original sale time is kept.

What doesn't work without internet

Guest search and bonuses, refunds, cash deposits and withdrawals, closing the shift, table bills, the Queue and the stop list. A receipt for an order saved offline doesn't print automatically.