QvonHelp Center"Send to kitchen" or "Pay": what's the difference
One button sends the order to be prepared without payment, the other takes the money right away.
There are two buttons under the "To pay" total.
- "Send to kitchen" (blue) creates an order without payment. It shows up on the kitchen display and in the Queue right away. You can take payment later: in the Queue or in "Payment" mode. Handy when the guest pays after eating.
- "Pay" (green) opens the payment window. After payment the order also goes to the kitchen.
If pay-first is turned on in the location settings, there's no "Send to kitchen" button: the order is always paid first.
If you don't use the kitchen display
When the KDS is turned off in the location settings, or the order has only ready-made products (water, pastries), the order is marked "Ready" right away, no need to wait for the cook.
More in this section
- How to sign in to the till
- How to open a register shift
- How to ring up an order
- Sizes, add-ons and item comments
- Dine in, takeaway, table or delivery
- How to take payment
- Discounts, tips and service charge
- Guests and bonuses
- How promotions work on the till
- Order queue: statuses and handing over
- How to add items to an existing order
- How to cancel an order
- How to issue a refund
- Stop list: how to take an item off sale
- Cash deposits and withdrawals (cash pickup)
- How to connect a receipt printer
- How to reprint a receipt
- How to close the shift and what's on the Z-report
- How to end your working shift
- Locking the till and switching cashiers
- What happens if the internet goes down
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