QvonHelp CenterDiscounts, tips and service charge
A 5, 10 or 20% discount, tips and a service charge percentage in the payment window.
Discount
The payment window has "no discount / −5% / −10% / −20%" buttons.
- Only staff with the "Order discount" permission see them.
- Discounts are only available for a new sale at the till. There's no discount when paying a table's bill or an order from the Queue.
- Every discount is written to the activity log. If the discount amount is above the threshold in the settings, the owner gets a Telegram notification.
Tips
The "no tip / +5 / +10 / +15%" buttons. Tips appear on the Z-report as a separate line.
Service charge
If a service charge percentage is set in the location settings, the payment window has a "Service N%" / "No service charge" switch. It's on by default.
More in this section
- How to sign in to the till
- How to open a register shift
- How to ring up an order
- Sizes, add-ons and item comments
- Dine in, takeaway, table or delivery
- "Send to kitchen" or "Pay": what's the difference
- How to take payment
- Guests and bonuses
- How promotions work on the till
- Order queue: statuses and handing over
- How to add items to an existing order
- How to cancel an order
- How to issue a refund
- Stop list: how to take an item off sale
- Cash deposits and withdrawals (cash pickup)
- How to connect a receipt printer
- How to reprint a receipt
- How to close the shift and what's on the Z-report
- How to end your working shift
- Locking the till and switching cashiers
- What happens if the internet goes down
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