QvonHelp CenterLocking the till and switching cashiers
How to step away from the till or hand it over to a colleague.
Tap the lock icon in the top right corner. The till clears any unfinished cart and signs out of the cashier's profile. The register shift stays open.
- If you come back within 90 seconds, the till opens your PIN pad right away.
- After that you have to pick yourself from the list again. That way the till always shows who's working right now: this decides who gets credit for the sales.
There's no automatic lock after a timeout: lock the till whenever you step away.
How to change the till's language
The language switcher is on the lock screen.
More in this section
- How to sign in to the till
- How to open a register shift
- How to ring up an order
- Sizes, add-ons and item comments
- Dine in, takeaway, table or delivery
- "Send to kitchen" or "Pay": what's the difference
- How to take payment
- Discounts, tips and service charge
- Guests and bonuses
- How promotions work on the till
- Order queue: statuses and handing over
- How to add items to an existing order
- How to cancel an order
- How to issue a refund
- Stop list: how to take an item off sale
- Cash deposits and withdrawals (cash pickup)
- How to connect a receipt printer
- How to reprint a receipt
- How to close the shift and what's on the Z-report
- How to end your working shift
- What happens if the internet goes down
Didn't find the answer?
Write to us and we'll help you sort it out.