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The receipt doesn't print

What to check if the printer is silent.

  1. 1The printer is selected on this device: "More" → "Receipt printing". The setting is stored separately on each device.
  2. 2For a network printer: the printer is on, connected to the same network, the IP address is correct, port 9100.
  3. 3For a USB printer: use Chrome or Edge, and select the printer in the browser window.
  4. 4A receipt prints automatically only after payment at the till. For a table bill or an order from the Queue, print it from "More" → "Receipts".
  5. 5If the till showed "Print failed", the reason is written in the message.

See How to connect a printer.

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