The receipt doesn't print
What to check if the printer is silent.
- 1The printer is selected on this device: "More" → "Receipt printing". The setting is stored separately on each device.
- 2For a network printer: the printer is on, connected to the same network, the IP address is correct, port 9100.
- 3For a USB printer: use Chrome or Edge, and select the printer in the browser window.
- 4A receipt prints automatically only after payment at the till. For a table bill or an order from the Queue, print it from "More" → "Receipts".
- 5If the till showed "Print failed", the reason is written in the message.
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