QvonHelp CenterA staff member isn't in the list on the till or the waiter screen
Three reasons a staff member doesn't see themselves on the login screen.
Check in the back office:
- 1The staff member's access role allows this screen: "Till", "Waiter screen" or "KDS". See Access roles.
- 2The staff member is assigned to this location (the "Locations" field in their card). Nothing ticked means all locations.
- 3The link was opened for the right location: each location has its own links in Settings.
After fixing it, refresh the page on the device.
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